FAQ
Frequently Asked Questions
General Questions
Are mantises legal to keep as pets in Canada?
Yes, the Chinese mantis (Tenodera sinensis) is legal to keep as a pet in Canada.
What species of mantises do you sell?
We primarily sell the Chinese mantis (Tenodera sinensis), which is legal to keep as a pet in Canada.
How do I care for my mantis?
Mantises require a habitat with adequate space, proper humidity levels, and temperatures between 70-85°F (21-29°C). They should be fed live insects such as fruit flies, crickets, or roaches.
What do mantises eat?
Mantises primarily eat live insects such as fruit flies, crickets, roaches, and small spiders.
Shipping and Delivery
How are mantises shipped, and do you offer tracking?
Mantises are shipped securely in ventilated containers with appropriate padding to ensure their safety during transit. We provide tracking information for all shipments.
Do you offer live arrival guarantees?
Yes, we offer a live arrival guarantee. If your mantis does not arrive alive, please contact us immediately for a refund or replacement.
Do you offer special shipping for winter months?
Yes, during winter, we increase the cost of shipping to cover the use of a thermal shipping bag and a 40-hour heat pack to ensure your mantis arrives safely in cold temperatures.
Returns and Exchanges
What is your return policy?
Our return policy allows for returns within 7 days of delivery. Please see our full return policy for more details.
Contact Us
How can I contact you for further assistance?
You can contact us via email at acfoster113@gmail.com